Shipping and Delivery policy

Shipping and delivery

 

1. Our size is not very big, it may be 1-2 times smaller than Europe / US size.
2. We measure by hands, please allow 1-3 cm errors.
3. If the color of the product does not correspond to the published image, it may be the adjustment of brightness, light, saturation, tint, color of the screen or monitor, please allow difference of higher or lower tones.
4. The estimated delivery of our products is from 15 to 45 days approximately. Depending on the inconvenience in transportation or transportation, it could take up to 60 days.
5. Please do not open a dispute in 45 days. If the protection of the delivery is running out, tell us and we will extend the delivery time.
6. The shipping cost is only one transport cost, it does not include any import tax. The buyer is responsible for any tax, insurance and right that his country charges.

 

Shipping

 

1. Preparation time: We need 3-7 business days to prepare your order due to our numerous orders every day. Please request your understanding.
2. Be sure to provide the delivery address, phone number and zip code, as any other additional information correctly. All items are only sent by mail.

 

To return your product, you should mail your product to: Ernesto Samit , 944, 8500844 Santiago , Chile

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

After sales

 

1. Please check the package and the item that comes after receiving.
2. When you receive the items, if you have any questions, please contact us at simplyfavorite4u@gmail.com. It's very important!
3. If you are not satisfied with the item, please contact us. (This process will only be carried out in case item N ° 4 is obtained.)
4. Items will only be replaced if defective or damaged. If you need, it can be exchanged for the same item, please email us at simplyfavorite4u@gmail.com.
5. You can resort to it, within 7 days after the delivery date. After this date it will be understood as a well received product.

 

Please read the above terms before making a purchase.
We will consider that you have accepted the above terms if you have ordered products.
Thank you for your understanding and we hope you have a good stay in our store.